App Support
Help for TileTrio Match and One Line Draw — levels, daily puzzles, reminders, and local data.
This page is the support entry for TileTrio Match (com.tiletrio.match) and One Line Draw (com.one.linedraw), published by Boost Apts Services LLC. For questions about our productivity tools or QuickFlow, please use our Contact page.
Contact Support
- Phone: +1 304-356-8586
- Email: charles@boostaptsservicesllc.online
- Company: Boost Apts Services LLC
- Address: 1812 E 31st St, Des Moines, IA 50317
- D-U-N-S: 141406086
- Website: https://boostaptsservicesllc.online
- TileTrio Match version: 1.1.0 and later
- One Line Draw version: 1.0.0 / V1.0
When you email us, include your Android version, app name, app version, and a short description of what happened. We typically respond within two business days.
Quick Answers — TileTrio Match
How do I play TileTrio Match?
Tap uncovered top tiles into the tray. Match three of a kind to clear them. Only uncovered tiles can be selected. The tray has limited slots — plan carefully so you do not fill it without a match.
What are Undo, Shuffle, and Hint?
Undo reverts your last pick. Shuffle reshuffles top tiles. Hint highlights a match set. Boosters can be earned or spent with in-game coins. There are no real-money purchases.
How do coins work?
Coins are earned from level clears (star-based rewards and first-clear bonuses), the daily challenge, and optional rewarded-video ads. Coin balance stays on your device. There is no real-money buying of coins.
Daily reminder is not showing
Reminders are off by default. Open Settings → Daily reminder, enable it, and grant POST_NOTIFICATIONS if prompted. Reminders are local only and are not used for advertising.
Where is my progress saved?
Progress is saved locally on your device. The app does not upload your game save to our servers and does not provide cloud sync. Clearing progress in Settings or uninstalling the app removes local gameplay data. That does not reset your Advertising ID.
I see “Could not save progress”
Device storage may be full or the save file may be locked. Free some space, then use Retry save. Your last successful save should still be intact. If the issue continues, email us with your device model and Android version.
Does TileTrio Match use ads or the internet?
From version 1.1.0, TileTrio Match shows banner, interstitial, and rewarded-video ads through TopOn / ThinkUp mediation, including ironSource / Unity LevelPlay and TopOn ADX. Loading ads needs an internet connection. Core puzzle play still works offline. Advertising partners may read your Advertising ID. See our Privacy Policy for full details.
How do rewarded ads work?
If you choose to watch a rewarded video, coins are granted only after the ad finishes. If ads fail to load, you can still play the puzzle. There is no real-money purchase.
Who is TileTrio Match for?
TileTrio Match is intended for users 13 years of age and older. It is personal entertainment software with no gambling or cash rewards.
Quick Answers — One Line Draw
How do I play One Line Draw?
Tap a dot, then the next. The pen stays down until every required dot is on the line. Each line can be used once. Ink is the move limit — when the barrel is empty, or no legal dot remains, the line stops. Redraw is free.
What are Rewind, Glow, and +Ink?
Rewind lifts the last segment. Glow marks a legal next dot without moving the pen. +Ink adds two segments to the current sheet. Charges live in the pen case and refill when you seal a loop. V1.0 has no real-money purchases.
What is the Path atlas?
The atlas opens sheets in order: Dot Sheet, Arrow Bend, Twin Rings, then Knot Gate. Arrows allow one direction. A slash means that line is closed. Landing on a double ring jumps the pen to its pair. Practice sheets let you try a rule before that chapter opens.
How does the daily stroke work?
A new loop lands on this phone each day. Finishing today does not open the next atlas sheet. Optional daily reminders stay off until you turn them on in Settings.
Where is my progress saved?
Progress, pen-case charges, settings, and daily results stay on your device. V1.0 does not upload sheets to our servers and does not provide cloud backup. Clearing progress in Settings or uninstalling the app removes local data.
Does One Line Draw use ads or an account?
V1.0 has no ads, no account, and no third-party analytics SDKs. Core play is designed offline. See our Privacy Policy for full details.